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Community Articles > Customer self-assist > Notes Browser Plug-in Error A Plugin Is Needed To Display This Content
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Notes Browser Plug-in Error A Plugin Is Needed To Display This Content

A possible workaround for the Firefox browser message - A plugin is needed to display this content.
Community articleNotes Browser Plug-in Error A Plugin Is Needed To Display This Content
Added by ~Naomi Ellulitetsi | Edited by ~Chloe Dwokiteroopsi on December 23, 2014 | Version 6
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expanded Abstract
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A possible workaround for the Firefox browser message - A plugin is needed to display this content.
Tags: Browser Plug-in, NBP, Notes Browser Plug-in

You have verified that the Notes Browser Plug-in was installed by looking at Add-ons, Extensions, in the Mozilla Firefox browser version 23.0.1. Notes Browser Plug-in is there and enabled. When you type Notes:Home in the location bar you get a message displaying, "A plugin is needed to display this content."

Error a plugin is needed to display this content

You type Notes:Home in Internet Explorer, IE, 10. Lotus Notes in the browser Home tab appears.

 

Mozilla Firefox browser version 23.0.1 is not yet supported at the writing of this article.

 

A possible workaround is to install an add-on in Firefox that displays IE in a tab.

 

After installing one of those add-ons,

  • restarting the browser,
  • opening a new tab,
  • switching the tab to IE, and
  • typing Notes:Home in the location bar, the Notes Browser Plug-in does appear.

Home tab appears

 


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File TypeSizeFile NameCreated OnDelete file
image/jpeg 8 KB browserplugin.jpg 8/22/13, 11:56 PM
image/jpeg 120 KB hometab.jpg 8/23/13, 12:16 AM
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VersionDateChanged by              Summary of changes
This version (6)Dec 23, 2014, 10:04:08 AM~Chloe Dwokiteroopsi  added some tags
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